Privacy Policy

Alttavia Relocation is a relocation and immigration advisory practice led by licensed attorneys, providing immigration, settlement, and relocation services for individuals, families, and businesses moving to Portugal, Spain, and Malta. References to "we," "us," or "our" in this policy mean Alttavia Relocation.

We collect information you provide directly, such as your name, email address, phone number, nationality, and details about your relocation plans when you contact us through our website, complete a form, or communicate with our team.

We also collect limited technical information automatically, including your IP address, browser type, device information, and pages visited, through cookies and similar technologies described in the Cookies section below.

To respond to your inquiries and provide the services you request.

To prepare proposals, schedule consultations, and coordinate the immigration, settlement, or business services you engage us for.

To communicate with you about your case, send updates, and share relevant information about your relocation.

To improve our website, services, and client experience.

To comply with legal, regulatory, and professional obligations.

For clients in the European Union, we process personal data based on your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations under applicable data protection law, including the General Data Protection Regulation.

We do not sell your personal information. We may share information with trusted partners, government authorities, and service providers strictly to the extent necessary to deliver the services you requested, such as filing immigration applications, coordinating with banks, schools, or housing providers, or fulfilling a legal requirement.

Any third party that processes personal data on our behalf is required to protect that information and use it only for the purposes we specify.

We retain personal information for as long as necessary to provide our services, maintain our professional and legal records, and comply with applicable retention obligations. When information is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing activities, and to request a copy of your data in a portable format. To exercise these rights, contact us using the details below.

Our website uses cookies and similar technologies to operate properly, remember your preferences, and understand how visitors use our site. You can manage cookie preferences through your browser settings at any time.

We apply reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we encourage you to share sensitive information only through the secure channels we provide.

Because we support clients relocating across borders, personal information may be transferred to and processed in countries other than your country of residence. When this occurs, we take steps to ensure an adequate level of protection consistent with applicable law.

Our services are directed at adults. We do not knowingly collect personal information from children, except where necessary to assist a family relocation and provided directly by a parent or legal guardian.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@alttavia-relocation.com or +351 934 548 395.